Privacy Policy

This Privacy Policy explains how Vidmizer collects, uses, and manages the disclosure of personal information. We understand that privacy issues are important to you and we take this seriously. This policy describes the personal information we may collect from you, the purposes for which we collect it, how we use it and how we keep it secure. This policy describes the choices you can make about your personal information, including how you can manage, delete or access your personal information. Vidmizer will not collect, use or disclose your personal information other than in accordance with this Policy.

Data Protection Officer

Vidmizer's registered office is located at 15 rue Freycinet 75016 Paris. Vidmizer has designated an internal data protection officer pursuant to the Data Protection Act (DPA) to contact you and whom you may contact if you have any questions or concerns about Vidmizer's personal data policies or practices. The name and contact information for Vidmizer's Data Protection Officer is :

Erwan Huhardeaux

15 rue freycinet

dpo@vidmizer.com

What is personal information?

Personal information is information about you as an identifiable individual. If you are a business customer, this does not include your name and business contact information. Aggregated information, statistical aggregate information, and information that does not identify you as an individual and by name, is not considered personal information. Similarly, information generated through the use of our sites (showcase site, automated video management/distribution platform...) and the consultation of videos is not considered personal information, unless we can combine it with other information that would identify you precisely.

Obtaining your consent

By using the Vidmizer sites (www.vidmizer.com) and Vidmizer services (https://app-v2.vidmizer.com), you agree to our Privacy Policy. If you do not agree with this policy, please do not use Vidmizer's sites and services or provide Vidmizer with any personal data.

What are cookies?

Like many websites, we use "cookies" and other similar tracking technologies (such as web beacons, scripts, web beacons and web beacons) on our site. A cookie is a small text file installed on your computer or other device that allows the Site to recognize you. It consists of a unique number and can distinguish you from other visitors. It does not contain any personal data. This means that it is very difficult to identify you personally using these cookies or to identify you when you visit third party websites.

Our Cookie Policy

When you visit our sites, we receive data from your devices, such as your IP address. This data generally does not allow us to identify you personally as a visitor. Nevertheless, under certain circumstances, this technical data can be associated with you if you have provided us with identifying information.

Like many sites, we may use cookies and other similar technologies to collect technical data from your computer, tablet or mobile phone. This data may include your IP address, browser type, and data about your interactions with our sites. We use this data to enable us to personalize the information provided.

(a) Visit the website: www.vidmizer.com

Articles on this site may include embedded content (e.g. videos, images, articles...). Content embedded from other sites behaves in the same way as if the visitor were visiting that other site.

When you visit our website, the browser used on your device automatically sends information to our website server. This information is temporarily saved in a file called a log file and is stored until it is automatically deleted. This is the IP address of the requesting server, including the date, time of access, the name and URL of the file accessed, and the URL of the website from which the user accessed the website. In addition, the browser used, the operating system of your computer and the name of the respective access provider are identified.

The purpose of processing the above-mentioned data is to ensure a smooth connection to the website in order to take full advantage of our Internet offer and to evaluate the security and stability of the system. In addition, the data is used for administrative purposes.

The legal basis for the data processing is Article 6(1), sentence 1(f) of the General Data Protection Regulation (GDPR). Our legitimate interest stems from the data collection purposes listed above. Under no circumstances do we use the data collected for the purpose of drawing conclusions about your person. In addition, we use cookies and analysis services when you visit our website. You will find more information on this subject in points 4 and 5 of this privacy policy.

We install cookies on our pages to improve the user-friendliness of our Internet offer. These are small files that your browser creates automatically and which are stored on each terminal when you visit a website. Information is stored in the cookie, each resulting in a connection with the specific terminal used. We use so-called session cookies to find out whether you have ever visited individual pages on our website. These are automatically deleted after you leave our page. In addition, we use temporary cookies which are stored on your terminal for an agreed and limited period of time. If you visit our pages again to take advantage of our services, they will automatically recognise that you have already accessed them and the entries and settings you have made, so that you do not have to enter them again. In addition, we use cookies to statistically record and evaluate the use of our website. This data is used to optimise our offer. These cookies enable us to automatically recognise that you have already visited our pages during a subsequent visit. These cookies will be deleted automatically after a defined period of 13 months after they are first deposited in the user's terminal equipment (following expression of consent). The data processed by the cookies are necessary for the purposes mentioned for the protection of our legitimate interests and those of third parties, in accordance with Article 6, paragraph 1, sentence 1, letter f of the GDR. Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or so that a notification is displayed before a new cookie is created. Disabling cookies completely may prevent you from using all the features of our website.

(b) Cookie services: https://app-v2.vidmizer.com

In application of the European law RGPD, we use a persistent cookie limited to 13 months when implementing our video player on customer sites.

Concerning the management of cookies, Vidmizer applies the regulations of the CNIL, which informs Internet users of the purpose of cookies, obtains their consent and provides them with a means of refusing them while respecting the maximum period of validity of this consent, which is 13 months maximum.

If you have any questions about this Cookie Policy, please contact us by e-mail at privacy@vidmizer.com, by telephone at 01.86.85.35.50 or in writing at 15 rue Freycinet 75016 Paris.

c) Use of our contact form

We offer you the possibility to contact us via a form provided on the website. On this occasion, it is necessary to provide a valid e-mail address so that we know who the request comes from in order to be able to answer it. Other information may be provided on a voluntary basis. The processing of data for the purpose of making contact is carried out in accordance with Article 6, paragraph 1, sentence 1, letter a of the GDR, on the basis of your voluntary consent.

At what point do we collect data on you?

We collect information about you when you provide it to us. For example, when you create an account and when you subscribe to our services. We also collect information when you call us, when you visit us at our offices or at a trade show. In addition, like most Saas digital service solutions, we automatically collect technical data when you visit and interact with our websites and services.

The specific activities that allow us to collect information are:

  • Using our sites and subscribing to our newsletters
  • Downloading reports and extracting contact files via form filling (call to action)
  • Communication with our teams by email, chat, social network, telephone and other means...
  • Creating an account on our platform and inviting new users to connect to our platform
  • Providing your contact information Name, email address, and other identifying information before and after viewing a video through our sites and services
  • Visits and physical appointments
  • Contest on our events
  • Technical and analytical information via our sites and services
  • Feedback from our sales teams and business partners
  • Publicly available information on directories and social networks, for example the cross-referencing of your company's contact information with that available via LinkedIn.

What kind of information do we collect?

  • Contact information: name, postal address, telephone, e-mail address
  • Payment details: credit card number, security code, billing address, authentication and security information, and other billing data
  • Information about the company and its employees such as name, title, activity, contact information
  • Images and video uploaded to our platform via your account as well as content downloaded via our services
  • Applications. : letters and CVs
  • Visitor information collected anonymously: number of views on the videos, duration of viewing, completion, interactions (like, sharing, comments...)
  • Requests for information, such as inquiries, complaints and comments addressed to our teams
  • The creation of customizable forms on the videos is the responsibility of the users of the platform and Vidmizer is not responsible for its content.
  • Ability to collect information from the customizable form whose content is managed by the creator (platform user), who is solely responsible for the content created and the information collected.
  • In the event that our technical teams identify an irregularity in the management of the forms and the proper application of the rules relating to personal data, Vidmizer will immediately inform the customer and, if the breach is not rectified within a short period of time, will alert the competent authorities as soon as possible, in particular the CNIL (French Data Protection Authority).  
  • As a measure of good information, the form editing module includes information for users on the rules for data collection. The purpose of this information is to make users responsible for complying with the rules set out in the General Regulations on Data Protection. 

Our Privacy Practices

Unsubscribe. If you no longer wish to receive marketing emails from us or if you would prefer that we do not share your personal information with our affiliates and/or third parties in the future, you may unsubscribe by following the instructions in the "Unsubscribe" link in the last message you received or by contacting us at privacy@vidmizer.com. Please specify whether you do not want to receive messages from us or share your information with our affiliates and third parties. We will endeavor to fulfill your request as soon as possible. If you unsubscribe as described above, we will not be able to remove your personal information from the databases of third parties with whom your personal information has already been shared. If you wish to stop receiving marketing emails from these third parties, please contact them directly.

In the event that a prospect whose data has been collected via a call to action form asks to be deleted from the databases of the company that collected the data, Vidmizer will immediately inform the company concerned so that it can proceed with the deletion of this data in the third-party tools that would have retrieved this data (Example: CRM tools...). 

Data Security

We implement all necessary security measures to protect Vidmizer and Users from unauthorized access, alteration, disclosure or destruction of the Data we have collected. To this end, we implement :

  • effective technologies such as encryption through SSL technology; hashing/encryption and finally we have equipped all our networks with firewalls to prevent intrusion from malicious third parties ;
  • Internal audits of data collection, storage and processing are conducted on a regular basis to verify access to our databases and prevent unauthorized systems from accessing Vidmizer systems;
  • restrictions on access to the Data collected, only Vidmizer Group employees whose duties require them to consult the Data are entitled to access it in compliance with the strict confidentiality obligations to which they are subject, subject to appropriate and proportionate disciplinary sanctions.

In the event that a prospect whose data has been collected via a call to action form asks to be deleted from the databases of the company that collected the data, Vidmizer will immediately inform the company concerned so that it can proceed with the deletion of this data in the third-party tools that would have retrieved this data (Example: CRM tools...). 

Use of data

To the extent permitted by applicable law, we may use information about our Customers and Visitors for the following purposes or in the following ways: to provide the Vidmizer Services; to provide statistical data and reports on viewing activity to our Customers; to provide support to our Customers; to enable Visitors to register with our Customers in order to view video content offered on our Customers' websites or applications. Vidmizer collects this information on behalf of the Customer; to customize the Vidmizer Services; for internal business purposes, such as data analysis, performance analysis, audits, developing new products, improving the Vidmizer Services, supporting the development of products, software and applications, conducting research, analysis, studies or surveys and identifying usage trends; to maintain the security and integrity of the Vidmizer Services, video content and data of our Customers and our business; to comply with our contractual obligations, applicable legal or regulatory requirements and our policies, and to protect against criminal activities, claims and other risks; we may also use Customer information: to send them information and updates about Vidmizer Services and programs and promotions; to fulfill their requests, such as creating Vidmizer Services accounts; or to fulfill their purchases; or in any other manner, with appropriate consent.

Retention period.

To the extent permitted by applicable law, we may use information about our Customers and Visitors for the following purposes or in the following ways: to provide the Vidmizer Services; to provide statistical data and reports on viewing activity to our Customers; to provide support to our Customers; to enable Visitors to register with our Customers in order to view video content offered on our Customers' websites or applications. Vidmizer collects this information on behalf of the Customer; to customize the Vidmizer Services; for internal business purposes, such as data analysis, performance analysis, audits, developing new products, improving the Vidmizer Services, supporting the development of products, software and applications, conducting research, analysis, studies or surveys and identifying usage trends; to maintain the security and integrity of the Vidmizer Services, video content and data of our Customers and our business; to comply with our contractual obligations, applicable legal or regulatory requirements and our policies, and to protect against criminal activities, claims and other risks; we may also use Customer information: to send them information and updates about Vidmizer Services and programs and promotions; to fulfill their requests, such as creating Vidmizer Services accounts; or to fulfill their purchases; or in any other manner, with appropriate consent.

To the extent permitted by applicable law, Vidmizer will retain your personal information for the period of time necessary to fulfill the purposes described in this Privacy Policy, or as long as necessary to comply with legal obligations, resolve disputes or enforce our agreements, whichever is longer.

  • Cookies will be kept for a maximum of 13 months, and a new express acceptance will be requested at the end of this period to reactivate them.
  • Personal data for people who have been inactive for more than 3 years will be automatically deleted.
  • All users who request immediate deletion of their data will receive confirmation within one month at the latest, and all relevant data will be deleted from Vidmizer's databases within this period.

Compliance with European Data Protection Regulation (DPR)

To the extent permitted by applicable law, Vidmizer will retain your personal information for the period of time necessary to fulfill the purposes described in this Privacy Policy, or as long as necessary to comply with legal obligations, resolve disputes or enforce our agreements, whichever is longer.

https://www.cnil.fr/fr/reglement-europeen-protection-donnees

Additional rights for European residents. As a resident of the EU or of a country with substantially similar Personal Data protection legislation, you may be entitled to one or more of the following additional rights: 

Right of access (art. 15 - RGPD). You have the right to request a copy of the Personal Data we have collected about you by contacting us at privacy@vidmizer.com. 

Right of rectification and deletion (art 16 - RGPD) . You have the right to request that we rectify or delete any of your Personal Data that is incomplete, incorrect, useless or out of date. 

Right to erasure (art. 17 - RGPD). You have the right to request the deletion from your personal data held by us and the data controller has the obligation to delete such personal data as soon as possible, insofar as the processing is not necessary for the exercise of the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.

Right to limitation of processing (Art. 18 - RGPD). You have the right to request the limitation of the Processing of Personal Data concerning you for certain reasons, for example if you consider that the Personal Data we have collected about you is inaccurate or if you have objected to their Processing pending confirmation that our legitimate Processing criteria take precedence over yours. 

According to the RGPD, every 13 months each user must reconfirm his or her consent to the processing of personal data and cookies on the app-v2.vidmizer.com service platform.

Any user who requests the deletion of his/her personal data or the recovery of all his/her personal data must be able to obtain them within a maximum period of one month from the day of the request.

Right to data portability (art 20 - DPR). You have the right to request and receive the Personal Data we have collected about you in a current machine-readable form. 

Right of opposition (art 21 - RGPD). You have the right to object, at any time, to the Processing for direct marketing purposes of Personal Data concerning you. 

Right to withdraw consent (s. 7 - GDPR). If the Processing of your Personal Data is not based on any other legitimate interest than your consent, you have the right to withdraw your consent at any time without affecting the lawfulness of our Processing based on that consent prior to its withdrawal, including Processing in connection with existing contracts for our products and services. 

Right to lodge a complaint with a supervisory authority (art 77 - GDR). If you believe that our Processing of your Personal Data does not comply with applicable data protection legislation, you have the right to lodge a complaint with the local data protection authority ("DPA").

To exercise the above rights (with the exception of the right to file a claim with a DPA, which you may exercise directly with a DPA), please contact us at privacy@vidmizer.com. We will process all requests in accordance with applicable law and within a reasonable period of time. We may need to verify your identity before processing your request. You can review, correct and update certain information by logging into the Vidmizer Service Platform and changing your profile information. If Vidmizer receives a request from a Visitor, we may forward the request to the Customer and assist the Customer in responding to the request. 

Legal disclosure. Vidmizer may be required to disclose Personal Data in response to lawful requests from public authorities, including data necessary to comply with national security or law enforcement requirements, or pursuant to court orders.

The main third party services used and their data processing

Google Analytics

The monitoring measures listed below and which we use are carried out on the basis of Article 6(1), sentence 1(f) of the GSPR as legitimate interests. These follow-up measures are aimed on the one hand at a design based on continuous optimisation of our web pages. On the other hand, they serve to statistically record and evaluate the use of our website. This data is used to optimise our offer. The data processing purposes and the respective data categories can be found in the corresponding monitoring tools. We use Google Analytics, a web analysis service provided by Google Inc. (https://www.google.fr/intl/fr/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter referred to as "Google") for the purpose of continuously designing and optimising our pages according to requirements. In this context, pseudonymised user profiles are created and cookies are used (see point 4). The information generated by the cookie about your use of this website, such as browser type/version, operating system used, referring URL (page viewed previously), host name of the accessing computer (IP address), time of server request, is transmitted to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services related to website activity and Internet use, for market research purposes and for customised website design. In addition to this, this information may also be transferred to third parties if required by law or if third parties process this data in the contract. Under no circumstances will your IP address be linked to other data by Google. IP addresses are made anonymous so that no link can be established (IP-Masking). You can prevent the installation of cookies by configuring your browser software accordingly. However, we would like to point out that in this case it may not be possible to fully exploit all the functions of this website. In addition, you can prevent the collection of the data generated by the cookie relating to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=fr). As an alternative to the browser add-on, especially for browsers on mobile devices, you can prevent the collection by Google Analytics by clicking on this link. An opt-out cookie will be set and will prevent the further collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website. It is stored on your device. If you delete the cookies in this browser, the deactivation cookie must be reinstalled. For more information on privacy issues related to Google Analytics, see, for example, the Google Analytics Help Center. (https://support.google.com/analytics/answer/6004245?hl=fr). Google Adwords (Remarketing/Conversion Tracking) We use Google Adwords for our website. Google AdWords is an online advertising program of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). We use the remarketing function for this purpose. With the help of cookies, we can present users of our website with targeted advertisements based on their interests. For this purpose, the interaction of users on our website is analysed, e.g. which offers interested the user, so that we can also display targeted advertisements to users after they have visited our website. The cookies installed are used for the unambiguous identification of a browser on a specific computer and not for the identification of a person. Personal data is not saved. You can deactivate the use of cookies by Google by clicking on the following link, downloading the plug-in provided and installing it: https://www.google.com/settings/ads/plugin. Further information on Google Remarketing and the Google Data Protection Statement can be found on the following page: http://www.google.com/privacy/ads/.

As part of the Google AdWords service, we also use a tool called conversion tracking. When you click on an ad published by Google, a cookie is placed on your device to track conversions. These cookies are no longer valid after 90 days, do not contain any personal data, and therefore are not used for personal identification. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. You can prevent the installation of cookies by configuring your browser software accordingly. However, we point out that in this case, we may not be able to take full advantage of all the features of this website. In addition, you can disable interest-based advertising on Google in your browser software, as well as interest-based Google ads on the web (within the Google display network). To do so, please activate the "Off" button at http://www.google.fr/settings/ads or deactivate it at http://www.aboutads.info/choices/. Further information on possible settings and data protection can be found at https://www.google.fr/intl/fr/policies/privacy/?fg=1.

https://policies.google.com/privacy

HubSpot

https://legal.hubspot.com/fr/privacy-policy

HubSpot, the marketing and sales department used by Vidmizer, naturally includes several databases that also fall under a data protection policy. This policy therefore applies to the products Vidmizer uses among those HubSpot sells to its customers: the Blog tool, SEO, social media, site editor, lead management, landing pages, calls-to-action, marketing automation, e-mail, analytics and CRM. HubSpot reflects a visibly perfect transparency of its data processing and therefore informs on the one hand its customers and partners but also all its possible interlocutors in terms of application rights, through several terms of use, agreements and data policies.

AuthO

https://auth0.com/privacy

Youtube

https://www.youtube.com/about/policies/#community-guidelines

https://support.google.com/youtube/answer/2801895?hl=fr

https://www.youtube.com/t/terms

Vimeo

https://vimeo.com/privacy

https://vimeo.zendesk.com/hc/fr/articles/224817847-Aper%C3%A7u-des-param%C3%A8tres-de-confidentialit%C3%A9

Dailymotion

https://faq.dailymotion.com/hc/fr/articles/360012597659-Nos-politiques-de-confidentialité

https://faq.dailymotion.com/hc/en-us/articles/360001375827-Cookies-on-dailymotion-

Facebook

https://www.facebook.com/policy.php

https://www.facebook.com/legal/FB_Work_Privacy

Twitter

https://twitter.com/fr/privacy

https://help.twitter.com/fr/using-twitter/periscope-terms

LinkedIn

https://www.linkedin.com/legal/privacy-policy?_l=fr_FR

Instagram: 

https://help.instagram.com/402411646841720

https://help.instagram.com/155833707900388

Microsoft Azure

Microsoft has extensive expertise in data protection, privacy, and compliance with complex regulations. We comply with the requirements of the Privacy Shield and the European Union's standard contractual clauses. Microsoft considers the DPSR to be an important step forward in clarifying and enforcing privacy rights. We want to help you focus on your core business while preparing you effectively for the DPMR. For more information, https://www.microsoft.com/fr-fr/trustcenter/privacy/gdpr

Updating this Privacy Policy We may update this Privacy Policy to reflect changes in our information and privacy practices. We will notify you of any significant changes by posting a notice on the Site before or at the same time as such changes take effect. Your continued use of the Site following any such change constitutes your acceptance of the amended Privacy Policy. We encourage you to periodically visit this page to review the most current information about our privacy practices. The date of the last update appears at the top of this Privacy Policy.

contact@vidmizer.com

+ 33 01 86 95 35 50